Never again! Pathetic Nedbank!

Never again! I have been at it with Nedbank for 4 months trying to reactivate my elderly mothers bank account. 4 month of signing powers of attorneys back and forth, proofs and signatures adinfinitum... and eventually I am told come into the bank to get a new card and register for internet banking ... 4 hours literally at the teller - first they lost all the paperwork and power of attorneys, then they couldn’t activate the card, then we couldn’t register internet banking because everyone over 60 has their profile suspended! On and on and on. Bye bye Nedbank! I should have closed this account 4 months ago. Your service, and lack of ease when it comes to banking is appaling and pathetic.