BJ
Busi J

1 reviews | Active since Dec 2011

08 Dec 2015, 21:03

Netbank and African bank register my sister Froud

I wrote complain to hellopeter about Netbank few month ago. As they register me on Froud. One of the lady call me and say they have to do investigation, it will take 8 weeks. I told her I will be not SA by that time. They send me email already I was overseas. They want some documents. I respond to William and told him by August 2016 they will receive all when am back home. On this Sunday on 06 December 2015 I send a money home to my sister Nomhlaba JILA via by money gram. When she went to collect it. Money gram send it on her acc. FNB they receive money from her ACC. But they can't give it to her. They say Netbank and African bank block her. By that time she need to do all my payment. My car my house. Money stark because of Netbank and African bank. When she went to them they Netbank say they don't see any thing. African bank say they will be checking. Am tired with Froud of SA. I am emailing Wendy Norllar now to take this over and Enews. If they want to call they can call my number they will speak with my sister. I need this be sorted as quick as possible. Why they don't know how to catch Froud people and prison they? You can't do any thing SA with id. How many people they kill th

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Replies (1)
Nedbank
Nedbank's reply09 Dec 2015, 08:03
Official
Hello othandweni ,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team