NT
Nthabeleng T

1 reviews | Active since Sept 2014

30 May 2017, 12:42

Neo at city deep Nedbank Rustenburg is the best

<p>I received an excellent service from Neo, she is so versatile and agile when doing her work. She listens to the client's needs and goes an extra mile for her clients. I had a serious matter whereby electricity went off while I was busy with the transaction of depositing money in the ATM machine.</p> <p> </p> <p>I became very frustrated, but she managed to calm me down and called the school where I sendining the money to indicating that the money will be deposited into their account the day after which indeed happened.</p> <p> </p> <p>The service I have personally received from her was sterling . The complaint was successfully and swiftly resloved without any hassles. To Nedbank..... Neo is a KEEPER, I suggest you look into recognizing her contribution.</p>

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Replies (1)
Nedbank
Nedbank's reply30 May 2017, 13:32
Official

Dear Nthabeleng

This is really outstanding feedback. We are happy to hear that Neo was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team