AR
Aletta R
1 reviews | Active since Oct 2010
21 Jan 2016, 15:31
Neglectful Service
Up till now my statements arrived every month via e-mail. I had to waste my time and phone call requesting an e-mailed statement for my account dated 3 Dec. Now the statement that would be dated 3 Jan still has not arrived. I fail to see why I should phone every month for a statement that should be sent automatically.
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Replies (1)
Nedbank's replyOfficial
21 Jan 2016, 15:45Hello Zircs,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply21 Jan 2016, 15:45
Official
Hello Zircs,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team