LB
Lillo B

1 reviews | Active since Sept 2014

22 Sept 2015, 11:57

Negative Balance in Savings Account

On 07Sept2015 , an amount of +/- R1600 was deposited to me. I then withdrew R1000 on the 8th Sept 2015 at 15:04 an another R 600 @ 16:30 on the same day. There was a final balance of 12.30.<br> <br> I then left the country and did not use my bank card or bank account.<br> <br> I then returned on the 18th and received an overdrawn message on my cellphone and a balance of R-33.18. I deposited 20.00 into my account and again received the same balance of R-33.18. The deposit was made on the 21st Sept.<br> <br> First, I did not know that I could have a negative balance on a savings/Transacter account, second, why is there such a huge negative balance? Is this normal or is there something fishy happening at Nedbank.<br> <br> I would go to the branch, however they have proven *********** in previous matters.<br>

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Replies (1)
Nedbank
Nedbank's reply22 Sept 2015, 12:10
Official
Hello Morti,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team