WT
Willem T

1 reviews | Active since Nov 2015

22 Nov 2015, 15:48

NEED ASSISTANTS NOW

Good day<br> <br> <br> <br> Every time i must struggle with FNB and NEDBANK, Avis sent a cancellation request to nedbank yesterday to cancel the hold on my card<br> <br> I am still waiting, When FNB deducts the invoice amount and their is no money in the account Fnb still deducts, and adds Hon fee and interest and charges, i need the hold back so i can leave the invoice amount in the account, FNB must stop playing with my money, the car was returned so i want my hold money NOW, if the invoice amount goes of, and the hold has not been released, i promise FNB today, you will not charge me any thing because there is no money in the account<br> I hired the car at avis welkom freestate, w h taylor <br> <br> Find a other way to assist our fnb clients, you are very fast to add hon fee`s and charges - but when it comes to release our money, you take your time<br> <br> Amount - R 1,800.00<br> <br> Aut Code - 801841<br> <br> Card Nr - ***70 1042<br>

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Replies (1)
Nedbank
Nedbank's reply22 Nov 2015, 20:11
Official
Hello willem299,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team