Nedgroup Trustees - Poor service

<p>Since June 2015 I have been asking Nedgroup Trustees to resolve an issue around Naspers shares that they did not action during managing the will of my late wife. During that time I have escalated poor service to various levels of management 3 times and various times to other management. The issue is the transfer of 93 shares worth +/- R300 000.00 and I have extensive emails backing up my repeated follow-ups . It was also handed to their Complaints department but without resolution. I have repeatedly requested updates and despite promises , nothing happens unless I enquire.</p>