1 reviews | Active since Jun 2016
Nedgroup Life Dream maker
<p>I am will not invest with Nedbank again as they take your money to 'save' but when you need the money desperately they refuse. I am very disappointed with Nedbank/Nedgroup life for not being clear when it comes to a dream maker policy. I opened a dream maker investment account for a period of five years, now I need the fund desperately they are refusing to paid out and told me even if I cancel the investment I will only get the funds in 2017 .This was never mentioned to me when I opened the account, I was told that I can withdrawal at anytime whenever I need the money& I was told that when you cancel the investment you can get the fund back,yesterday I was told that is not possible, I can only get the funds in 2017. Customer service is horrible one has to wait for weeks for them to call you back with disappointing news. I am going cancel the investment regardless. Nedbank services are horrible. </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Nomsa,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Nomsa,
