NEDGROUP INSURANCE DOES NOT RESPOND

Policy No ***5<br> <br> This policy holder hung on for the callcentre - costing R40 and will got nowhere.<br> so I, his friend, tried sending an e mail.<br> The Key broke in his security gate and it needs to be repaired and replaced - all covered under his policy.<br> <br> For a week no reply was provided and only after Iqueried their R800 commission charge did I get a reply to that but not about his claim.<br> <br> I told them to phone their policy holder/customer direct and provided his tel. no. and address to tell him how to proceed.<br> They have not ... hence my writing to HELLO PETER!