Nedblank

If ever I have ever hated a business and felt it was a useless waste of space in this country. NEDBANK is it. It is outdated archaic and I cannot believe it still has clients. The fact it still has anything called customer service or client care is a joke or paradox. This is just a green machine for job creation. So I cannot say I was shocked when I as a normal customer was asked to re identify myself. Nor was I shocked when this bank would take 24-48 hours to have to confirm that my ID was indeed my ID. In fact knowing how useless this bank was I took the inconvenience upon my self to phone the call centre not on the first promise or the second promise but knowing this story all too well I even went onto the phone for a 3rd frustrating time. To hear another script reading promising me the world and making me feel as if I had come to the right place. However knowing this bank who has a 1.7 trust rating on Hellopeter for good reason, although I'm surprised it cracks a 1, I even went into the branch. I sat amongst the 14 others waiting whilst 3 ladies tried to work through the patient crowd that patiently and helplessly waited. Again I was promised the world. I nearly believed them. However 24 hours later from my visit and I still cannot access my own money. I have emailed the CEO and their director of customer care. I am not sure why I have bothered by typing on Hellopeter because I.know Nedbank couldn't give a hoot but I guess it is more productive than staying on the line to a nedbank operator or loitering around one of their branches.