Nedbank's workers are ***********

Actually I don't want to give them any rating. They didn't deserve it. Someone just phoned me regarding my homeloan debit order that did not go through the end of Feb. The other one did go through. I said to the *********** person that I don't know why. She ask me if there's enough money in the account. I confirmed. Then she had the audacity to ask me again and said the ONLY reason the debit order wouldn't go through is because there is NOT enough money in the account. I said to her, "so in other words you are saying that I am lying?" Obviously she rep**** no. But sorry that doesn't cut it for me. She is saying that I am lying. I opened my banking app. Still the same amount in it - actually even more - that was there in the first place, enough for both debit orders to go through. The previous lady that helped me setting up the debit orders, were so nice and friendly. This *********** woman can not think further than her nose is long..... What I think happened was the one was a old debit order, and the other one was new. Somewhere there should have been a authorisation that I needed to do, maybe a message or I don't know. Maybe I missed it. But that doesn't make it right that she is assuming that I am lying. That just shows that she didn't even consider other possibilities for the debit order that did not go through. And that tells me she shouldn't be in a job like this. She's ******** and ***********. She's throwing away Nedbank's name. Not that it would take that much in any case to do it.