1 reviews | Active since Feb 2016
Nedbanks UNSECURE option to migrate from old app to new Money App if u live in another country - no Approve-It
Absolutely the worst experience to move from old internet banking to Nedbank Money. being overseas was a nightmare of note to make this happen. here are some bullets. Laptop browsers capture every stroke , even escape kestroke to remove windows that cover data entry window, so the Password reset process fail on laptops. had to do that part via mobile. Foreign Mobiles do not accept approve-it messages. so a very un-secure method of having messages diverted to a family member +27 mobile in ZA and then being on phone to verbally provide the many stages OTP numbers. The complexity of Internet Profiles, card numbers, new profile linking, disparity of password length and some not accepting special characters and others enforcing special characters, are all way too complex and confusing for a account holder that has been 40 years too long with nedbank. and lets not even mention the long standing member in Nedbank Costantia that cut my new issued card in have - one that was given to me 10 minutes before instead of the old one. and this was a day before my departure from ZA. Haunting. and again, just more reason to move to ? Capitec?
