Hellopeter
Share Your Experience
RS
Roger S

1 reviews | Active since Feb 2018

07 May 2019, 08:49

NEDBANKS UNFORTUNATE **** REVOLUTION!

<p>How sad to see Nedbank losing touch with its clients by lurching into the "**** 4th Industrial Revolution" with such fervour and enthusiasm! To make a deposit or withdrawal or to simply transfer from your current account to your savings account you are now referred - with a touch of hauteur - to one of the infernal machines breeding outside. These devices (putting people out of work!) require Masters' Science Degrees to operate - or assistance from the dwindling number of live Nedbank employees. The absurd alternative is to have a living Teller (remember them? - photograph one - they're facing extinction! ) transfer funds in your cheque account (earning .0%) to your savings account ( earning half the interest rate Nedbank lends it out to you ! ) make the internal transfer for you for a fee of R75.00!!! Are you old enough to remember when there were no such things as "Bank Charges" at all? Nedbank hopes you don't !</p>

0
Replies (2)
Nedbank
Nedbank's reply07 May 2019, 10:00
Official
Dear Roger 

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards
Client Service Support

RS
Roger S's update07 May 2019, 12:02
Reviewer Update
If your (Nedbank's) "striving to deliver excellence" is sincere, then immediately withdraw the outrageous absurdity of charging a "fee" of R75.00 to have a (live) Teller attend to a simple transfer from one Nedbank account to another within the same branch! Not everyone has "smartphones" or the s****s to use them for banking. There was a time when 'phones were for making calls! Your obvious plan to entirely automate banking at the cost of staff is monstrous. And don't try the excuse of "efficiency" - queuing at the evil machines is no quicker than at the Tellers - where you used to get a smile as well......and free!