Nedbank's terrible service!

Again here for one of the Major banks this time it’s Nedbank. Been asking for a response on a query or claim Rather that was submitted on the 9th of December! Two months later and there’s still no responses to emails. Documents aren’t being sent to the correct departments, financial advisor not professional, signed documents literally said payout will be done with 14 days! , you know what’s worse? Called in the call centre and the gent literally responded with “yoh I really don’t know why this wasn’t done because everything that came after you was long time done hey” what in the hell is that!!!

So annnoyed! I honestly truly feel that I’m being taken advantage of I’m not “important” enough to their business. They have other big problems to deal with!!