Nedbanks Silence Speaks Volumes

It has been over a month since I raised a serious issue of being ****med, and I still await a Manager’s contact. The silence is deafening. Customer Services appear indifferent, uncaring, and unaccountable.

Silence itself is a reply — a reply that says: we don’t care, we’re still making billions off our customers. I highlighted misrepresentation by both the ***** Department and Customer Services, and requested that all call records be reviewed. To date: total silence.

Is this really the trustworthy financial institution that claims values of care and guardianship? I think not. Nedbank has failed to live up to its own promises, leaving loyal customers abandoned when they need support most.