nedbanks service sucks

after my credit cards expired i recieved a new set 3 months ago - all great! then i get call after call insisting they send me new ones again, i didnt want them but got so tired of telling them i already had cards i let them send another set........... then suddenly the other cards stopped working.... the acount type has been changed - i have queried this and told to speak to my relationship banker - same old ******* - 9 days later i have no answers, so tiured of all the excuses that this dept cant see what that dept does etc. sort out my damn account and get back to me!!!