Nedbank's poor service.

After being a customer for over 25 years, Nedbank locks out my business online access due to the IT department deciding my password was too short - NO notification, no contact from Nedbank and NO BANKING access for 2 weeks.

All I get - we apologise.

NOW again, access locked out, statement online is "Not FICA Compliant" - no contact, no prior notification of any documentation renewal required - nothing - personal banker is on leave - this level of service stinks and Nedbank wonders why I am forced to change - already changed credit card , now full portfolio to be moved. Thanks Nedbank.