Nedbanks poor service

I have been with nedbank for years but today I have experienced the most disgusting service ever! I mistakenly did an EFT to an incorrect account and nedbank has no way of stopping the transaction! They say that I need to pay R350 to recall the payment and that is not guaranteed!!! This is ridiculous. I spoke to a manager named Annelley Pillay who I could barely hear and I kept asking her to speak up but she had an attitude about it. I am very disappointed in nedbank and I will be looking to Change. I will also get all of my colleagues, family and friends to leave nedban****