NEDBANK'S POOR SERVICE.

I feel i must write my review to make the general public aware of some really appalling behaviour and service at the Nedbank Branch in Franschhoek. I will list three examples of truly unprofessional activity there:-

* I transferred some funds to an overseas bank with the help of a clerk from the Bank. However,the clerk did not complete the form correctly and the funds were rejected by the receiving bank and returned to my account,less charges,which were charged to me!

* I asked for a Bank Cheque to pay into my Husbands local account.I was given the cheque but it only had one signature on it and it was rejected by FNB.

* I requested another Bank Cheque and was given the cheque,with two signatures this time.It was presented to the receiving bank for processing.The cheque was "Bounced" by Nedbank as one of the signatories was NOT AUTHORISED!

I visited the Branch Manager,Mildred Boonzaier,who denied any knowledge of the above,but on being pressed admitted her knowledge of the cheque being returned with the unauthorised signature of one of her staff!

I suggest Mildred Boonzaier should know what her staff are doing at all times,and further should organise some training as it's obviously needed!

To the wider public i think you should give Nedbank in Franschhoek a very wide berth.There are other Banks in the village with Managers and Staff that do know what they are doing .

Pauline.