Nedbank's pathetic service

Nedbank is refusing to provide me with my latest updated Statement. Their app is not even helpful. Their Live-Chat consultants are pathetic, they close chats without even assisting you. There's no accountability whatsoever, one agent tells you we are not allowed to send Statements and the next one tells you we can send you but please use the app which is not even updated. Moving my business else where. If they care they can go to their Live-Chat transcripts today around 2:15 I spoke to Kagiso and Nokuzotho. I will take this up with the OBS.