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Cheryl C

1 reviews | Active since Jul 2017

29 Apr 2021, 09:42

Nedbanks new portal again a failure

Yet again Nedbank's NEW portal doesn't work. My suppliers ae not accepting a copy and paste so I go back to pay in the portal I click on tp my payment where there are choices to either print or to send pdf by email. Print doesn't work the screen has a circle going around and around I then have to log out to refresh and log back in and same again happens. So I am convinced by the consultant on my phone to send the pdf to my email. It will come through straight away he assures me. I AM STILL WIATING AND WAITING AND WAITING no email.

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Replies (2)
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Cheryl C's update29 Apr 2021, 10:36
Reviewer Update
To add to this (not a reply) the send to email didn't work (I sent it to myself....20 mins and still not received the email. Your print to doesn't connect either. Trying to pdf the PoP only works if you pay for it. Why should I have to pay for this? I used to in the old portal just copy and paste the POP with Nedbanks logo on which supplies/couriers accept. Now it looks pathetic.

Added to this your font on the new port to chat is minute until you send it only then it pops up to normal size. How is the client supposed to type in such a small font to the Chat line.
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Cheryl C's update01 May 2021, 09:05
Reviewer Update
New message: Nedbank's old portal was pretty much immediate but now the new portal is **********ly slow if you happen to choose a time when many people are using it. I would like to say something good about Nedbank's new portal but I can't. I have been waiting now 5 minutes to log in to Nedbank and still the circle goes around and around and around.