Nedbank's incompetency.

Disgusting . The worst bank ever. We have a bond account with Nedbank under both me and my husbands name. This is the only account we have with Nedbank so we cannot use their app. They never send our statements as arrange and every year, when we desperately need it for year end, they cannot give it to us because they do not have all our information on the system. Then we went to the Delmas branch, proof it is really us, they make sure every thing they need is on the system.....correct email, cell numbers, ext. , we sign papers. Only for this year to come and the same old story. They cannot give the statement because the information we give, is not on their system.

This is proof again of the incompetency of the people working their. Pathetic