Nedbanks incompetance

The incompetance at Nedbank is simply asstounding. I closed a savings account telephonically with Nedbank on 02 Dec 2020. When I called them today it took no less than 30 min and 4 employees of which 2 of them told me that (a) the account is notclosed and (b) that it cannot be closed telephonically to confirm that it was closed. This is the most pathetic and most incompetant financial institution I have ever had the misfortune of working with. Plus they do not record their calls as they tell you they do and the one idiot will just transfer your call to the next idiot without telling them why you called. Do not put yourmoney at Nedbank they do not know their ****s fromtheir elbows.