Nedbank’s Growing Problems!!!

I have lost count of the number of issues I’ve had with my bank accounts at Nedbank over the years, ranging from interest rates reflecting incorrectly on an investment account to all sorts of electronic problems. The latest issue is an “interest” charge of between 4c and 20c every month. I raised this with the bank last month, and all they could say was that I must have exceeded my available balance at some point. How does that make any sense when I do not have any overdraft facility? Furthermore, it’s the most basic transactional account you can get at Nedbank, which means it should be impossible to spend more than what’s in the account. The agent made me feel like I was in the wrong without even investigating the matter. Nedbank’s negligence is a very serious concern because it’s the principle behind the issue that matters. Next month, that charge could turn into tens or even hundreds of rands (or more)! I can’t wait for my investments to mature so I can move my money elsewhere and never bank with Nedbank again.