‘NEDBANK’s GRASPING AVARICE!’

Avarice and greed have a new champion - NEDBANK ! My wife asked Nedbank to transfer her life’s savings to our son in Australia having as tough a time there as we are here. Being both elderly and technophobic we travelled to Hillcrest (the nearest Nedbank Branch as opposed to a kiosk - all they have left in Kloof. The transaction was overseen by bank staff efficiently enough but afterwards we discovered the Rand/Aus$ exchange rate app**** was R12.50 nowhere near the OFFICIAL rate of R12.17…..this difference caused a huge loss that can never be recovered; unless, of course, Nedbank reconsiders and agrees the R890.00 fee charged for the 10 minute help received (using our own iPhone) is reward enough. Understandably banks need to make profits but such outrageous gouging of this pensioner’s savings does Nedbank’s image a serious disservice. Bottom line; reread everything before pressing “ACCEPT”

“****** AGAIN!”