1 reviews | Active since May 2016

19 May 2016, 12:53

#nedbankmustfall

<p>I really hate nedbank with a passion I made an arrangement with them to pay R1000pm and they agreed. I got an sms confirmation however in February they took both the R1000 arrangement amount and the normal instalment of R3502.74. I reversed the second amount R3502.74 however my other debit orders were not pay to a point I had bank charges to the amout of R432. I demand nedback to pay this money or i will reverse all the debit orders. Instead of them getting back to me. I get calls from the rude call centre agents demanding i pay full installment. None of them care about my situation nor the inconvinience cuased by Nedbank all they do. I hate this bank with Vis Govender was also unable to assist he kept on escalating and I have to follow up with him as he never followed up with me. Bank statement and all was forwarded to him as proof of the inconvinience. I would never recommend Nedbank to any one a few of my family members were on nedbank and they are leaving. It might not be a big number but I can asssure you I will use all in my power to get more people to leave nedbank. I would like whoever receives this to contact Vis Govender he has all the details of the query. I made an arrangement on the 29 April for two months May and June yet I ghet more calls however am still getting calls</p>

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Replies (1)
Nedbank
Nedbank's reply19 May 2016, 13:19
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team