#NedbankMustFall

<p>I had a problem with Nedbank 2 years ago. Even though they fixed the problem (6 months later, with me having to run after them) they seem to constantly be *****ing around with people. Especially of late.</p> <p>Since they prefer specifics I'll give them such. Nedbank has been *****ING from my mother's Standard Bank account since October 2015. She had an arrangement with Nedbank to pay off her previous Cheque and credit card accounts which she was paying religiously with no skipping of payments. All of a sudden she gets an extra amount get taken from her account. An amount she never agreed to or knew about. She has tried countless times to find out why this was happening, but every time she went to the Benoni Nedbank branch they would sit her down by their phones and make her wait to hear from their legal department which never happened. Doesn't the consumer act enforce a certain level of customer service? Or did Nedbank just miss that train? Also, why do they feel as though they do not have to assist their customers? Or make customers run around because their branch employees are too lazy to do their jobs?</p> <p>In mine and my mother's experience, Nedbank has been nothing but donkey ****!! And they funny part is that in the words of a Standard bank consultant "Nedbank has just been SILLY! of late. They've frustrated many people!" When of other banks can see you incompetence that when you know you run a ****ed up system.</p>