LC
Lee C

1 reviews | Active since Apr 2013

30 Nov 2015, 15:52

Nedbankl Account overdrawen by R2200

THis is one of endless problems i have with Nedbank this year alone .<br> 1st I had stop orders put my account and paid for they , they continued to charge with insuffciient funds<br> Then in September they Deducted an amount R900.000 and something for a ackermans account of 2004 , don't know what happenned to credit amnesty and also on the Credit listings nothing of ackermans came up.<br> This month they deducted R2200.00 from my account and said that my accouint was overdrawn , I told them that I do have a overdraft facility and wanted to mknow how this even happenned they could not explain this last and up until today they still cannot tell what had happenned . <br> <br> then today by the grace of God I found the bank slip which showed that I withdrew R2000, but then shows that I have a balance of R2200.00.<br> <br> 5 days later Nedbank still cannot tell what has happenned and this Peter person who told me I can apply for a overdraft facility,i did not have a overdraft facilty so how can I over draw on an account that i donot have a overdraft Facilty.<br> <br> after I sent Peter the slip he is now trying to put ghe blame on standard bank saying that their system was offline. once again he makles an assumption

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Replies (1)
Nedbank
Nedbank's reply30 Nov 2015, 16:37
Official
Hello leechalklen,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team