Nedbank - you have lost a customer!!

Let me state that within the month I will no longer be a customer of Nedbank!<br> I have a cheque &investment account&credit card - well you have just lost all my business! All I wanted to do was complete an overseas payment - I have been into the bank 3 times& have to go in a 4th time! The 1st time, I stood in the line during my lunch hour and then had to leave before being served as the line was almost out the door at enquiries at the Norwood branch,Joburg&there were 2 people working behind the counter. The 2nd time my request was completed but I stood in that same enquiries line for over 30minutes! I got a call yesterday to confirm the forex rates&the lady at the call centre said I could go into the branch today& get a proof of payment, so I went, stood in the same enquiries line for 20min(where again 2 people were serving a long line)to be told I cannot get PoP on a weekend. So I now have to go in a 4th time to receive that! The enquiries line is always out the door& the bankers sit at their desks doing nothing. The branch manager goes outside& chats to the bankers but doesn't try and help assist the line at enquiries!I dont have time to spend 4hours on 1transaction.Im disgusted!!