tZ
tendai Z

1 reviews | Active since Jun 2017

03 Jun 2017, 13:06

nedbank you disappointed me

<p>I went to Do a deposit at cosmocity atm on 02/06/2017- machine jammed and showed contact bank l called they said l must go inside bank </p> <p>I went today inside the bank Tebogo helped me but with no information she just took my number and said4-5days to get a reversal without even a ref number she ddnt even call the atm departament</p> <p> If it was a white man they where going to do it same time Because its me it takes 5days</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply05 Jun 2017, 07:40
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team