NEDBANK WORST CUSTOMER SERVICE

I recently opened a current account at Nedbank Karaglen. I was sold on how I was told that it would improve my banking experience and reduce my bank charges. <br> <br> Not long after my salary was paid into my new account I found that my debits were not going through on this account. The bank had not done my debit switch as the promised they would. I have spent tons of fuel travelling in and out of this Bank in efforts to fix the error THEY had made.<br> <br> To add insult to Injury, on the 17th of July 2015, a further R2900 was debited from my account with a Personal loan reference that belongs to someone else. I went to Nedbank Alberton to do a reversal and was advised that the bank had made a MISTAKE and linked my account to a strangers personal loan account. I was advised that the money would reflect back into my account on the 20th of July, but I still haven't received my money.<br> <br> I am shocked and absolutely appalled by the service I have received from this bank. I have been a loyal customer for many years however, I think its time to switch to a bank that will be considerate of my banking needs. I need a bank that treats their clients with respect and confidentiality.