Nedbank - Worst Banking Service Ever Experienced

I requested my account to be closed on 24 July 2015 but I keep on getting sms' informing me that my account is overdrawn! The account was supposed to be closed on 24 July 2015!! The PRB division, assured me on 01/09/2015 that this account had been closed, and that I should ignore the sms received. I received anouther sms on 03/09/2015 and called the division that sent me a sms'. I spoke to Dalerie who confirmed that my account is still open & is overdrawn! I left my details with her for Setsi to call me back in this regard. As no one got back to me, I submitted my complaint to the PRB Teamleader to put an end to this ongoing saga, but no response has been received thus far. Trying to get someone a Nedbank to action what is requested to be actioned is a joke. The manner in which this account of mine had been handled left me with no option but to close it on 24/07/2015 as approximately only two of my debit orders were actioned to go off on the account & the balance were unactioned. I have a good credit rating and refuse to let some institution's *********** staff blemish my record & be the cause of unpaid/returned debit orders!! REGRET opening an account <br> <br> I WANT MY ACCOUNT CLOSED!