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wernersunkel W

1 reviews | Active since Nov 2016

30 Nov 2016, 13:38

Nedbank worst bank in Africa

<p>Not only does Nedbank have the highest bank charges and worst service they charged me R80 after smsing me to exhange my old card for a new one. After phoniong them they apologiesed and told me i had to go into the branch to get a refund. This is a waste of my time, if I dont keep a track of my account they will simply deduct fees they are not supposed to</p> <p> </p> <p> </p>

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Replies (3)
Nedbank
Nedbank's reply30 Nov 2016, 15:06
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

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wernersunkel W's update30 Nov 2016, 17:57
Reviewer Update

I dont want to hear any more " were sorry " and politically correct responses.

Im closing my accounts with Nedbank and moving to Capitec !

I was told by Nedbank to go into a branch and get a refund.

I dont have time to stand a hour in line, you guys have the worst service.

Refund me, its that easy !!!

Keep your apologies, they dont pay the bills.

I'll probably hear nothing back from anyone,

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wernersunkel W's update01 Dec 2016, 12:55
Reviewer Update

Still no word from the worst bank in Africa, worst service you can imagine

Going over to Capitec good bye Nedbank ! YOU SUCK !!!