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Sisanda N

1 reviews | Active since Nov 2018

23 Nov 2018, 15:16

NEDBANK WORST BANK EVER

Today Nedbank takes money out of my account without my consent. They are to deduct their loan amount when my salary goes in which in this case is tomorrow. I called the call centre and the service was horrible to say the list. I spoke to a team leader name CYNTHIA DLULE who couldn't care less just like the call centre agent!!!! They have put me on hold...I have been holding for 1:05:19!!! The agent had the audacity to tell me she cannot have me on the phone it bad gor her call time...f*** me and my money that you to took. You are worried about your call time and not resolving my query. If I do not get my money today, I am leaving this sorry excuse of a bank. No wonder you are last on the list

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Replies (1)
Nedbank
Nedbank's reply23 Nov 2018, 15:28
Official
Dear Sisanda 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regards
Client Service Support