NEDBANK - WORSE SERVICE EVER

WORSE SERVICE EVER !!!<br> Still waiting for a reply on my dispute dated 22 September 2015, even after writing a post on Nedbank Facebook and being told it will be looked into immediately, I still havent heard anything<br> <br> So now, I called, and am currently speaking to the 7th person, after the first two had no idea what a dispute is. I have even been told to phone back, cause the person didnt know how to transfer me.<br> <br> NOW after about 35 minutes on the phone, I have just been told that they cant find it in on the system, even with the number that I was given as a reference, and that I must email it AGAIN.<br> <br> I am SO NOT IMPRESSED with how this has been handled, specifically after I mentioned previously that a colleague had the same experience with another bank, and she didnt have to fill in forms and wait 4 months - her money was reversed with in 3 days<br> <br> Please can some one look into this and dont be surprise if you loose this customer to another banking institution!!!