Nedbank, worse bank experience in South Africa!

Possibly the worse bank I have been with in South Africa! They sent a message to update FICA documents to me on Wednesday 17th November 2021, saying failure to bring it by 24th November 2021 (7 days later) will result in my account getting restricted. Not being able to go within the very short notice period, ALL MY ASSETS WERE FROZEN! Not restricted, FROZEN! access to zero cent. Took the documents (ID book+proof of residency) on Thursday 25th November, bank Clark tells me only foreign nationals have been targeted! Friday account is activated, Saturday ALL ASSEST FROZEN! Having no access to money once again, I missed two doses of life saving medication, my electricity got cut as I couldn’t pay utility!! Called their customer service a few times and they just said sorry the person responsible didn’t send the documents via email to FICA document! You have to go in again on Monday when the branch opens! That’s it! Zero cash access, health compromised, all the food in fridge rot because *********** people sit in that bank!