Nedbank World Class Service - i think not!

I am extremely frustrated and dissatisfied with the service i have recieved with Nedbank credit card division. i app**** for a Nedbank greenbucks credit card which i received an SMS a few days later stating that i was provisionally approved and needed to email my payslips.

i done what was requested and a few days later heard nothing from them. i then called into the call center who tossed me around to so many consultants and eventually got to some one who said that the have receieved my docs and i will be contacted in 2days - nothing happens and again i call the call centre and again tossed around and promised call backs and agian find myself calling the call centre who then tells me my application was declined however she will investigate and call me back - nothing.

I then emailed nedbank customer feedback with my disappointment of teh way the handlining potential clients and then a few days later i get a sms to says again im provissionally approved and i must resubmit. yet i still get a response regarding my complaint.

so i emailed my docs again and still waiting.

this process was a ordeal to have gone thru and the saddest part is that i'm not even a client of your bank. the time and data and calls that i wasted on you is Ridiculous.

very unhappy with you Nedbank and to think i wanted to switch banks.