Nedbank Woodmead Horrible treatment from Manager and entire Staff

A month ago i was having issues with Tyme bank where i was not able to do any transactions, after confirming with tyme bank that all was in order i proceeded to go to my nearest bank close to me and that was NEDBANK WOODMEAD.

Apon getting there used my card and the machine immedietley swallowed the card, i asked the security to assist me he just gave me a blank stare nad said they were closed. i saw people inside the back still and asked for assistance. i had my 16 month old crying baby with me and they all just looked at me and turned away

An Indian older lady came to the door and said they were closed and she couldnt help, i asked her if i could just have my card back please. She made me stand there for over 30 minutes and came back and said well its not a nedbank card , im like no its not is it a problem, she said well we closed. and walked away.

i proceeded to pushing the door open and asking for my card back she came back screaming some stuff and put the card on the table inside and walked away, all the while the entire staff looked at me with my distressed baby and turned away.

One guy finally came and slid the now broken card under the door and walked away, i am still furious of the horrible experience i had and the in humane way every one at that branch treated me . I WANT AN APOLOGY AND HER REPRIMANDED ....... SO I CANNOT WITHDRAW MONEY BECAUSE ITS NOT A NEDBANK CARD, WHAT !!