CP
CR P
1 reviews | Active since Nov 2018
20 Feb 2026, 12:01
NEDBANK WOODLANDS PATHETIC SERVICE
During a recent visit to the Nedbank branch in Woodlands, Pretoria, extremely poor customer service was experienced. The kind makes you want to close your account of many years. Asking for a place where the service, or lack thereof, could be rated, the unfriendly member of the personnel gave me an email address: ***. Amazingly I received an almost immediate response on my complaint: Delivery has failed - The recipient's mailbox is full and can't accept messages! Banking has changed into an electronic environment, but from time to time one needs to visit a branch. When in Pretoria, stay away from Nedbank Woodlands!
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CR P's updateReviewer Update
22 Feb 2026, 10:19After my recent bad experience at Nedbank in Woodlands Mall in Pretoria, I went to Nedbank in Brooklyn Mall, Pretoria with exactly the same problem.
I was attended to immediately and the problem was resolved within minutes in a friendly professional manner.
Thank you, Nedbank, Brooklyn Mall!
I was attended to immediately and the problem was resolved within minutes in a friendly professional manner.
Thank you, Nedbank, Brooklyn Mall!
CP
CR P's update22 Feb 2026, 10:19
Reviewer Update
After my recent bad experience at Nedbank in Woodlands Mall in Pretoria, I went to Nedbank in Brooklyn Mall, Pretoria with exactly the same problem.
I was attended to immediately and the problem was resolved within minutes in a friendly professional manner.
Thank you, Nedbank, Brooklyn Mall!
I was attended to immediately and the problem was resolved within minutes in a friendly professional manner.
Thank you, Nedbank, Brooklyn Mall!
