Nedbank Wonderpark has invisible ques

<p>I get to nedbank Wonderpark and the receptionist gives me a ticket. She directs me to a section teller 7-11 to be seated and wait for my ticket number to be called. I sit on the couch with one other person waiting for assistance. 15 min later the lady gets assistance. 25min later open tellers and another lady comes in. She waits a few minutes and gift maloi sees her and he smiles from ear to ear. He asks her for her ticket number and immediately her ticket number is called out. Going on to 40min of waiting still no assistance. If you keep track of your tickets and you know a customer has been waiting over 30min do something about it to assure the customer that he or she will be helped soon. Your tvs say 16 seconds A006? Doesnt mean anything.</p> <p> </p> <p>Go and check your cameras at 11:17 my ticket was issued. I wore a blue shirt and black pants. </p> <p> </p> <p>For goodness sakes. An incedent like this will make me take a homeloan from another bank. </p>