HC
Heinrich C

1 reviews | Active since Sept 2012

05 Aug 2015, 09:23

Nedbank won't remove my cell no from their system

I am not even a Nedbank customer and after this, Will never be a customer. <br> <br> I keep getting sms's from Nedbank MFC department saying I did not pay my car payment. Like I said I am not even a customer with them. I phoned them numerous times and every time they say they will remove my number from this person's profile but clearly this is not happening. I have been in contact with Kisten, B. (Bhavanie) but she did not do anything after multiple emails. <br> <br> This is getting annoying. Can someone please get the correct number for this person and REMOVE my number from you system!<br> <br> This is the sms i keep getting. <br> <br> Your vehicle/asset account (***) reflects as overdue. Please effect payment as soon as possible or contact us on ***. MFC

0
Replies (1)
Nedbank
Nedbank's reply05 Aug 2015, 10:04
Official
Hello vaaljan!,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team