Nedbank with poor service at it again

My name is Grant,I have numerous times contacted the nedbank call centre fro my private landline as well as in bank telephone.<br> <br> The call takes forever to be answered and if it eventually gets answered the agent would talk to me and the phone then just go dead...<br> Nedbank I only want bank statements,how can it be so difficult to assist me. <br> This is unecceptable and very poor service <br>