Nedbank - why bother

Hi<br> According to the attached letter you said my daughter's card was ready for collection, I went to Greenstone (preferred branch) today at 11am, only to be told at 11-45am that until FICA was approved which would 2 - 3 days the teller could not open the account! When he checked on the system the account was opened in Killarney, yet as mentioned my preferred branch was Greenstone as per online application, the teller then spent 10 minutes trying to get through to Killarney branch to get approval without success!!<br> <br> I have logged a complaint online, as I cannot seem to find an email address anyway to send the complaint directly to.<br> <br> FI*** - Nov 10 2015 6:56PM - why don't you have an email address, why do I have to fill in info over and over???<br> <br> I have closed the account I do not intend wasting anymore time with Nedbank or supporting them with my daughter's business!!