Nedbank: What a Mess

I actually have no words for Nedbank at the moment.

My account was debited, then the amount debited was returned for no reason. I then recieved a call from Nedbank after they debited my account again, thanking me for my payment.

I woke up the next morning to find that my account was debited again. It is not a small sum of money and for an average working individual, I cannot pay double on a loan repayment.

I called the bank, after 20 minutes on hold I eventually spoke to someone who put me through to collections.

They told me it would take two days for my fundw to be back in my account.

It is now day 4, over Christmas time and I cannot even afford to do my last shopping as the bank has taken a lump sum of my money.

I am beyond disgusted by this service and it shocks me to know that it comes from a bank, from individuals who work with money daily.

Neebank, reverse the doubled debit order and PAY ME MY MONEY BACK.