NB
Nina B

1 reviews | Active since Jun 2016

22 Jun 2016, 12:25

Nedbank - what a dissapointing bank!

<p>Nedbank 's service fees are ridiculously high and you would think that for that they could at least render service that matches their service fees! Think again! Been banking with them for over 20 years - hold a Business account with them and they have now, in the last 6 months' frozen the account twice due to an error on their side. For days you struggle to get a business banker at the Clearwater Branch to assist. The Branch Manager is always in a meeting and in the meantime I cannot run my business properly as I have no access to my account. FNB is starting to look very attractive...</p>

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Replies (1)
Nedbank
Nedbank's reply22 Jun 2016, 14:42
Official

Dear Nina,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team