Nedbank - We seriously only take your money

I was totally disappointed in my bank. My financial went south earlier in 2022 when I reached out to my Private Banker I didn't get any real solutions. I then later suggested consolidating all my debt into my bond which they then declined because of my situation. So I then decided to push through this problem as it is my problem. So with the latest interest changes I decided to contact the bank again to find out it they are willing to lower the interest rate on my vehicles and my bond. They just said no they are not going to do it the MFC consultant blatantly just said sorry if you cant afford it surrender the vehicle. So now the Nedbank Slogan reads - We seriously only take your money. Nedbank will rather ruin me financially then help me i.e. biting the hand that feeds you.