NEDBANK WC - POOREST SERVICE I HAVE EVER RECEIVED

<p>Hi</p> <p>I am a the owner of a start up business and decided to use Nedbank as my banker going forward.</p> <p>I app**** online - a friendly lady called back and opened the account for me and i sent through mu company registration documents and all was set all i havd to do was go to a branch with all original doc and pay R500 and everything would be set, then the fun started they said someone from CTN area vangate mall would call me after 48 hrs, a week later i didnt get any calls from Nedbank I then mailed and asked whats up, then the vangate mall branch emailed me and said she is not available(during banking hours) on the 28th of April 2017, i understood because they pary on a friday i tehn suggensted via mail we make it earlier the morning then she didnt reply..I had to contact the lady via email who iniatially called me and she said she apologizes and will contact vangate branch to let me know..then after a discussing it with them i requested to be refered to anothe branch because the vangate mall branch does not respond or help, they refered me to belville branch, where I was supposed to meet with a lady , the morning of the appointment i was running 10 minutes late and called to say im on my way just in traffic, and the receptionist told me the lady in question is off today, i asked who will help with the account now? she simply said she doesnt know.</p> <p>I then sent a mail to vangate branch the monday morning to let them know what happened and to please sent the lady's email adress to me so we can set up a new appointment - no response - I sent the initial contact a mail - still nothing - no response. I have no given up and will go with Standard Bank,</p> <p>I often think people are exagerrating when they say in certain areas they get treated like second class citizens, and I have experienced it now, both these areas are low income communities , my friends who bank with Nedbank in predominantly high income areas do not have issues like this at all. they are treated like royalty.</p> <p>I dont have the time to cry ****** or ************** , , because this is exactly what it is, we deserve the same treatment. - unfair. I am not making this up. I have worked in an office environment for years and when visiting a bank in certian areas you are treated differently , because of the area you are in.</p> <p>This is so unfair, please make sure my companies details are not on your system, please remove it, every detail. and I mean everything.</p> <p> </p> <p>If i dont get feedbank I on this I will take this to the OMBUD and further if I have to. another person shouldnt have to go through this - and I have all the back and forth emails on record.</p> <p> </p>