Nedbank vs Capitec prepaid electricity - beware

Beware when using the Nedbank App to purchase electricity. You will get much less electricity than you expected. I became concerned when I paid R500 and only received 94kWh. I was charged a service fee of R136 on the purchase. I raised the matter with my local relationship manager (Werner von Wielligh), who said he would investigate. But no feedback as yet.

Then, as an experiment, I decided to compare Nedbank with Capitec. The results are eye-opening: Capitec R250 yielded 62.1kWh Nedbank R250 purchase yielded R49.5kWh

Electricity is a basic need for the majority of South Africans. This appears to be an unfair and ********* overcharging for exactly the same product.