LS
Lourens S

1 reviews | Active since Apr 2018

23 Feb 2021, 07:59

Nedbank Village Square Randfontein

For decades have I been a loyal customer at Nedbank as I thought they are the best bank ever but I realized I need to urgency reconsider. The branch here in Randfontein is of the poorest standards I have ever came across in any bank. I recently tried to stop debit orders but was stopped before I could get in to talk to the manager that I may not stop a debit order?!. I stopped my subscription 4 months ago and I still get debited from the Company and now that I attempt to stop my Debit Order do I get red tape. I explained to the lady that I cancelled the service but still get debited. She rep**** that's not so bad as I could just revers they order and it will be ok. I believe she doesn't have sufficient training for we get billed extra banking fees every time a debit order gets reversed. It went on and on till such a time were I thought that If I don't walk away will there be very serious consequences because its like talking to a child with no understanding. Even when I was walking away die she tell me that there is a number I could phone.....! Now am I thinking if I let my anger take over will my child witness this and never forget it.

Even if you get inside do you stand for ever and ever to be helped for the have 2 teller open (If you are lucky). The one would be for something else and your que obviously for you.

Well I never had to say it in such nature but I can't wait to end the business relationship with Nedbank. I have moved all my money to a new bank and will be closing my Nedbank accounts soon (That is if I am allowed to do so). But if I can't do that will they just have to accept that all my accounts will remain depleted/open till the end of time.

They make me sick in my stomach..., really its unimaginable

Pathetic beyond comparison

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