ME
Maryke E

1 reviews | Active since Jun 2018

30 Jun 2018, 10:59

Nedbank Vaalmall

Nedbank Vaal Mall has the worst service ever. I did a private car sale through them and the service was absolutely pathetic. After signing ALL the necessary documents the banker failed to submit the documents to ensure payment to Chocned to finalise the transaction. The documents were signed on Wednesday morning at 11:00 but was only submitted late Thursday after which means the settlement amount for the vehicle I'm buying was not paid on time and the rest of the amount has still not been paid to the seller which means after 10 days I still cannot take ownership of the vehicle. Pathetic service

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Replies (1)
Nedbank
Nedbank's reply30 Jun 2018, 11:12
Official

Dear Maryke

We apologise for the inconvenience and delays you experienced with the processing of your vehicle finance payment. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support